Tradewinds Insurance Agency, LLC (referred to as “us,” “we,” or “our”) operates findfloodinsurance.com (the “Site”) and is committed to protecting our customers’ privacy. References to “you” and “your” include you as a user of the Site. By using the Site, you accept and agree to the terms of this policy.
Information We Collect:
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, browser type, date and time of access, clicks, IP address, and anonymous location and structure data. Personal Information includes your name(s), email address(es), telephone number(s), and any other information you provide to us which may be able to identify you.
How We Use and Share Information:
Personal Information:
We use your Personal Information to provide our services to you. Without limitation, this includes underwriting, policy creation and delivery, customer service, claims processing, regulatory compliance, and other insurance-related services. We share your Personal Information with our affiliates and business partners who are involved in providing the services to you. This includes underwriters, brokers, adjusters, and administrators. By using the Site, you authorize us to provide your Personal Information to our affiliates and business partners.
We may share your Personal Information with third party service providers so that they may perform certain services for us, such as payment processing.
We also use your Personal Information to communicate with you, for example, to reach you in response to your questions, request feedback, and inform you about our offerings.
We may disclose your Personal Information if we are required by law or regulation, or to protect our legal rights.
If we undergo a business transaction such as a merger or acquisition by another company, or a sale of our assets, your Personal Information may be among the assets transferred.
Non-Personal Information:
We use Non-Personal Information to help us improve the Site. We also aggregate Non-Personal Information to track trends and analyze patterns on the Site. We reserve the right to disclose Non-Personal Information at our discretion.
We use Google Analytics to analyze anonymous website traffic. To do the analysis, Google sends a cookie to your browser to create an anonymous ID.
Cookies:
Cookies are small text files that include an anonymous unique identifier; they are sent to your browser and stored on your computer’s hard drive. Cookies help recognize your browser and we also use them to gather Non-Personal Information.
Online Tracking:
We do not collect personally identifiable information about you as you move across websites over time, and so we do not have a mechanism to respond to Do Not Track signals. Some other websites do track your activities as you move across websites over time; you may refer to your browser to select your Do Not Track preferences.
Interest-Based Advertising and IP Targeting:
We may work with data providers to serve advertising to you through display media or other methods. These providers may use information that we have collected or that you have provided, such as when you visit the Site, to locate you online. This information may be linked to online identifiers or IP addresses assigned to you, and to demographic or interest-based data, in order to show you relevant advertising. To learn more about, or to opt out of this and other interest-based advertising, please visit the industry opt-out pages operated by the DAA at http://www.aboutads.info and by the NAI at http://networkadvertising.org.
How We Protect Information:
We have implemented security measures designed to protect your Personal Information from unauthorized access. Your user account is protected by your account password and we urge you to take steps to keep your information safe by not disclosing your password and by logging out of your user account after each use. While we strive to protect your Personal Information using technological security measures, because of the nature of the internet we cannot guarantee or warrant that your information will be 100% secure.
Unsubscribing from Promotions:
When we send a promotional communication to you, you can opt out of future promotional communications by following the “unsubscribe” instructions. This does not prevent us from sending you administrative communications regarding the Site and your use of it.
Correcting Personal Information:
You may request to change your Personal Information previously provided to us by sending an email to [email protected].
Other Sites:
The Site may contain links to third party websites that we do not control. These websites may have their own privacy statements and we are not responsible for the privacy practices or content of third party websites.
Contact and Amendments:
You may contact us regarding this policy, including questions about how we use your information, by sending an email to [email protected] or calling 999-999-9999. If we make amendments to this policy, we will post them on this page and they will become effective at that time.
