FAQ

Have questions? Check if we have already answered it below.
How much coverage do I need to carry on my flood insurance policy?

The minimum amount of coverage required by a lender must be at least equal to the outstanding principal balance on your mortgage. However you can choose higher coverage limits that would more accurately insure your home properly.

What is the difference between NFIP and private flood insurers?

The national flood insurance program (NFIP) is back by the federal government whereas private flood insurance are backed by private companies, similar to mainstream insurance companies you see advertising on TV. Private insurers typically allow for higher coverage limits and have a shorter waiting period. 

Can you charge my premium to my mortgage?

Yes, however the first years premium needs to be paid up front in order to start the policy. Future invoices will be sent direct to your mortgage company to be paid direct from your escrow account. 

Do you charge a fee for your service?

No, our goal is to find our customers the best policy with the best price. We represent multiple companies so we can achieve that and do not charge a fee. We are compensated by the insurance companies we represent. 

Who do I call if I need to file a claim?

Claims are filed direct with the insurance company. If you are unsure if you should file a claim you can call us first to talk it over.